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Return Merchandise Authorization Form (RMA)
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DALTON MEDICAL CORPORATION |
4235 McEwen Road, Farmers Branch, Texas 75244 |
TEL: 469-329-5200 FAX: (972) 386-6615 |
- Include your invoice copy(s) when faxing back the information.
(We cannot process your request w/o invoice or packing slip with serial number.)
- Please keep this form for future references.
- When returning merchandise please place a pre-approved RMA# on the outside of your shipping box.
- RMA#’s are only good for 30 days from the date it was issued.
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Company Name: |
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Company ID: |
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Phone Number: |
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Fax Number: |
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QTY |
Item # |
Reason for Return |
Serial Number |
Invoice Number |
Invoice Date |
Comments |
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RMA Policy:
- Any descrapancies in shipping order must be reported within
3
days of receipt of products.
- No refund or credit will be issued after
7
days.
- All returned merchandise is subject to a
15%
restocking fee.
- Defective merchandise under warranty will be replaced or repaired within
15 (working) days
of notification.
- Dalton Corp. reserves the option to replace
or
repair defective merchandise.
- Due to the health guideline, the following items: Commode, Shower chair, mattress, overlay mattresses, mattress cover, and air mattresses are
not
returnable under any circumstances.
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Warranty:
- Warranty details are listed on the back of the packing slip and begin the date of the original sales, not from RMA invoice.
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