CREDIT/PAYMENT POLICY
- Notify Dalton
Medical of any changes in ownership.
- If granted
credit, customer agrees to pay all invoices within 30 days
of the invoice date.
- It is agreed
that customer will pay 1.5% per month which is 18% yearly of
all past due balances.
- It is agreed
that customer's account will become a Cash on Delivery if
customer fails to pay invoice within the above stated terms
- Customers'
financial condition is satisfactory and can meet all
financial obligations
- There are no
lawsuits or judgments against customer at this present time.
If customer defaults on payment of any outstanding valid
invoices, customer agrees to pay attorney and / or
collection expenses.
- Notify Dalton
Medical - Credit Department, if customers outstanding
balance is past due for over 60 days and wishes to schedule
payment plan.
- A service charge
of US $30.00 will be assessed for each bounced check.
- Any order
carrying Pre-Paid terms will be held and not shipped from
Dalton Medical until the payment has been cleared through
our bank.
- Customer can not
deduct any discrepancies on payment without prior approval
of credit department.
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TERMS OF SALES
- All returned merchandise is subject to a 15% restocking fee.
- Any discrepancies must be reported within 3 days of receipt of products.
- No refund or
credit will be issued after 7 days of receiving date.
- Customers are
responsible for paying any freight charges caused by refused
shipments.
-
Dalton Medical
cannot accept claims for products which have been damaged
during shipping. All shipments must be examined upon
delivery. If any products are damaged, it is the
customer's responsibility to file a claim with the carrier
within five days of delivery.
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RETURN MERCHANDISE AUTHORIZATION (RMA) POLICY
- All return
merchandise must be in LIKE-NEW and resalable
condition in their ORIGINAL packaging.
- Contact the RMA
department at 469-329-5200 for an RMA number before
returning any product. RMA number can only be obtained
by faxing the complete RMA form to FAX 972-336-6615.
- Returned
merchandise must be shipped freight PRE-PAID by
customer to:
Dalton Medical Corp.
4235 McEwen Road
Farmers Branch, Texas 75244
- Freight collect
or COD returns will be refused.
- RMA number must
be marked legibly on the outside of the shipping box and
mailing label. Please do not write on the carton
itself.
- RMA will not be
processed on any merchandise, parts, or accessories not sold
directly by Dalton Medical Corp.
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